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This limited warranty is extended only to you, the original purchaser and not to anyone who may purchase your vehicle from you during the term of the warranty. This limited warranty is made by the Independent Repair Facility (“NAPA Dealer”) who is so named on the original repair order and who performed the service/repairs on your vehicle. This warranty will be honoured by any NAPA AUTOPRO or NAPA AutoCare Dealer (“NAPA Dealer”) participating in this program or any other authorized repair facility anywhere in Canada or the United States. This warranty is not a warranty offered by National Automotive Parts Association (NAPA), UAP Inc. (UAP), its employees, jobbers, member companies or the administrator, Matthew Scott Data Marketing Solutions Inc. (“Warranty Administrator”), its affiliates, subscribers or any of their employees, or member companies. In addition, Matthew Scott Data Marketing Solutions Inc. serves as the warranty administrator only.
- Air Conditioning, heating and climate control systems
- Brake system
- Clutches – clutch component or assembly repair and replacement
- Engine cooling systems
- Engine performance, drivability services and repairs
- Electronic engine management system and other onboard computer systems, (engine, body, brake and suspension computers), cruise control systems
- Emission control system
- Starting and Charging systems
- Electrical systems
- Exhaust system
- Ignition system
- Fuel systems
- Steering/suspension systems, wheel bearings, CV joints/U-joints, Half-shafts and drive shafts
- Other minor repairs
The NAPA Dealer warrants that the above repairs and services performed at their location will be free from defects in materials and workmanship for 12 months or 20,000 kilometres of use, whichever comes first, measured from the date of the first repair and the odometer reading shown on the original repair order. This warranty is conditional on the vehicle being subjected only to normal use and receiving reasonable and necessary maintenance during the warranty period. Warranty repair costs shall in no case exceed the costs of the original related repair or service. If there is a defect in either materials or workmanship within the warranty period, the NAPA Dealer shall have the option to either perform remedial service work at no charge to you, replace the defective warranted part(s) without charge to you or refund to you the entire charge for the warranted repairs, minus any previous refunds or credits.
If you are less than 40 kilometres away from the original NAPA Dealer location, you must return your vehicle to the NAPA Dealer location where the warranted service was performed and present your copy of the repair order to the NAPA Dealer. If your vehicle is inoperable, and you are more than 40 kilometres away from the original facility, you may be eligible for certain towing and/or rental car benefits as determined by the Warranty Administrator. If you are not aware of participating NAPA Dealer locations in your area, then you must call the Warranty Administrator, at 1-866-GET-NAPA, (1-866-438-6272) between the hours 8:00 am to 8:00 pm Monday through Friday (Eastern Time) and 8:00 am to 5:00 pm Saturday (Eastern Time), excluding holidays. The Warranty Administrator will direct you to the nearest participating NAPA Dealer location. If there are no participating NAPA Dealer locations in your area, the Warranty Administrator will direct you to a non-NAPA Dealer location.
WHAT YOU MUST DO TO OBTAIN WARRANTY SERVICE
You must keep a copy of the original repair order and present it when seeking service under this warranty. If warranty work is performed, you must temporarily surrender possession of this repair order.
If there are no participating NAPA Dealer locations in your area, you must obtain authorization from the Warranty Administrator prior to any warranty repair work by calling 1-866-GET-NAPA (1-866-438-6272). If the non-participating repair facility (“Facility”) location will not accept payment from the Warranty Administrator, you must pay for the warranty service and submit a legible copy of your original repair order and warranty service repair order to the Warranty Administrator for review.